Below FAQ are some common concerns of our clients before purchasing the theme, if you have other questions, please just send it to beiensworldwide@gmail.com
You may return your undamaged product and packaging within 45 days of purchase to receive a FULL REFUND for any reason.
Step1: Please offer your order number from Beiens Official website you bought the products.

Step2: Describe the problems, or upload some photos about the problem, send the issues you claim to service@beiens-world.com / beiensworldwide@gmail.com.

Step3: Our support team will reply the issue, offer a solution within 24 hours.

The product is over 12 months (over 24 months for Beiens Memebership) and it is damaged by the customers themselves.
It begins the day you place your order.
You can tell us the order number or send us the screenshot of the order.
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